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RETURN POLICY

It's ok to change your mind

The no nonsense, love it or exchange it, return/exchange policy

 

Looking to return or exchange your recently purchased booge's product?

If you would like to return or exchange a product purchased on our web store, please fill out our contact form including the order number and we will get back to you shortly.

*Returns and Exchanges only apply to product that has been purchased from our web shop.

Cancelling an order.

An order can only be cancelled if it does not have an assigned tracking number for shipping. Any order that has been processed and is in transit is not eligible for cancellation. A return/exchange must be requested once the order has arrived.

Exchanges

Booge product that is purchased online (excluding promotional or sale items) can be returned within 20 days of the purchase date.Upon receiving your returned Booge merchandise at our warehouse, a store credit voucher in the amount of the purchase (excluding shipping costs) will be issued to you for the Booge product within 5-10 business days. This voucher then can be used to purchase items from our webstore

* Customers are responsible for all shipping expenses on the return of Booge product.*

Returns

Booge product that is purchased online (excluding promotional or sale items) can be returned within 20 days of the purchase date for a full refund in the amount of the purchase excluding shipping costs. Upon receiving your returned Booge merchandise at our warehouse, a refund in the amount of the purchase will be issued to you for the Booge product within 5-10 business days. This refund will be issued to the credit card or PayPal account that was used to make the original purchase. We cannot refund different accounts. * Customers are responsible for all shipping expenses on the return of Booge product.*

Additional Information

It is our company policy that the customer must pay for all shipping expenses on the return/exchange of Booge product. Exceptions may be made if the reason for the return is a mistake on our behalf. We will not assume responsibility for misdirected, lost or damaged return shipments. Return shipments should be sent with a courier that offers tracking service such as FedEx or UPS.

All merchandise must be returned unused, unwashed and be accompanied by the original hang tags. The condition of the product is left at the discretion of Booge.

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